Privacy Policy

1. Who We Are

Door To Table ("we", "us", "our") is an Alberta-based home delivery service operated in partnership with Royal Quality Foods, serving customers across Alberta, British Columbia, and Saskatchewan. This policy explains how we handle personal information collected through doortotable.ca and our ordering process.

2. Information We Collect

• Contact details — name, email, phone number, and delivery address you provide when ordering, signing up, or contacting us.
• Order information — products purchased, delivery preferences, and payment method (cash, debit, or credit at the door).
• Account & loyalty data — order history, loyalty tier, points, referrals, and birthday (used only for your birthday discount).
• Site usage — basic analytics such as pages viewed, device type, and referring source to improve the site.

3. How We Use Your Information

We use your information to confirm and deliver orders, provide customer support, run the loyalty and referral program, send order and delivery updates, and — with your consent — share promotions, recipes, and news by email or SMS. You can unsubscribe at any time.

4. Sharing

We do not sell your personal information. We share only what's necessary with trusted service providers who help us operate — including our customer relationship management platform, hosting, email/SMS delivery, and database platforms. These providers are bound to protect your data.

5. Data Retention & Security

We keep your information only as long as needed to serve you, meet legal or accounting obligations, and maintain your loyalty account. Access is restricted and data is transmitted over encrypted connections.

6. Your Rights

Under Canadian privacy law (PIPEDA), you may request to access, correct, or delete your personal information, and withdraw consent to marketing communications. Contact us at doortotablealberta@gmail.com or 587-400-7051.

7. Cookies

We use essential cookies to run the site and optional analytics cookies to understand how it's used. You can disable cookies in your browser settings.

8. Changes

We may update this policy from time to time. Material changes will be posted on this page with an updated date.

9. Contact

Door To Table
Edmonton, Alberta, Canada
Email: doortotablealberta@gmail.com
Phone: 587-400-7051